• No, we currently do not offer international shipping. Aquamax only ships within the United States. We focus on providing fast and reliable shipping to our U.S. customers to ensure your pool equipment and supplies arrive promptly. If you have any questions about shipping options or locations, feel free to contact us.

  • Return & Exchange Policy

    Products purchased (which remain in the same or substantially similar condition as when purchased), may be returned for store credit or exchanged within thirty (30) days from the date of purchase.

    Exclusions to our Return Policy above include – special orders (including but not limited to tiles or materials not maintained regularly in stock).  These items are custom items and may not be returned or exchanged once the order is processed.

    After thirty (30) days from the date of purchase, products may not be returned or exchanged, however, Aquamax will provide general assistance with parts for products purchased up to one (1) year from the date of purchase.

  • No, Aquamax does not offer wholesale pricing or B2B accounts. We are a retail-only (B2C) online store dedicated to serving homeowners and individual pool owners. All our prices are retail and available to the general public through our website.

  • Yes we offer subscriptions on Filters and Chemicals. Simply select the autoship option during product purchase.

  • Aquamax is a retail (B2C) online store focused on serving homeowners and individual pool owners. While we don’t offer contractor accounts or wholesale programs, pool professionals are welcome to shop with us at retail prices.

  • You can cancel your product subscription at any time by logging into your Aquamax account. Navigate to the "Subscriptions" section under "My Account," select the subscription you wish to cancel, and click "Cancel Subscription." You'll receive a confirmation email once the cancellation is processed. If you need further assistance, our customer support team is available to help.

  • Aquamax is based in Miami, Florida. While we operate primarily as an online store, we proudly serve customers across the United States, offering fast shipping and reliable delivery for all your pool equipment and supply needs. If you have any questions or need assistance, our support team is always here to help!